Video Clip Errors
If Cornerstone video clips are not running on your computer, check the following:

1. If you are using a dial up modem, it is likely that the clips will take many minutes to download.  We recommend you read the transcripts online, or download a PDF file, which contains even more information about each individual.  PDF files may be duplicated for distribution.

2. Be sure you have current version of either Windows Media Player or QuickTime.  There is no charge for the basic version of either software.

3.  Check to make sure your cache has at least 1000 MB of available space.

4.  Your computer should have at least 256 MB of RAM to view videos online.  You can check how much memory your computer has on a PC by clicking with your right mouse button on the "my computer" icon on your desktop, or in Windows XP, click start and select "control panel."

5.  The latest version of Microsoft Internet Explorer will allow you to view our clips within the browser.  IE is a free download from Microsoft.

6. If prompted as to whether you want to save the video file or open it, select open.

7. If all else fails, and you would like a specific clip sent to you as an e-mail attachment, click here.